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Privacy and Cookies

Our Privacy Policy is always applied when you enter in our web site and you decide to surf it and use its services, independently of products purchase.


Data controller

The data controller of the data collected through this web site is Fratelli Mazza di Mazza Daniele & Claudio snc, with registered office in Italy, in via Praga n. 5 – 97100 Ragusa (RG), Ragusa Companies Register, fiscal code and VAT registration number 01332680881, fully paid-up share capital of € 10.000,00 (after “Fratelli Mazza”): it decides independently on the purpose and methods of the processing, as well as on the security procedures to apply to guarantee the confidentiality, integrity and the data availability.


Obligatory or optional nature of providing data

Providing your personal data to Fratelli Mazza can be necessary for the pursuit of the purposes identified in the specific note, or optional.

The obligatory or optional nature of providing data is specified every time -with reference to single requested information- at the moment of the single data collection, by making a specific character (*) to the compulsory information.

The possible refusal to communicate to Fratelli Mazza some compulsory data makes impossible the pursuit of the main purpose of the specific providing: for example, this refusal could entail the impossibility for Fratelli Mazza to do the products purchase contract on the web site, or to give the other available services (Customer Service, to send the newsletter, etc.).

Providing furthers data to Fratelli Mazza, different from those marked as fundamental is instead optional and it does not implicate any consequence in pursuit the main purpose of the collection.


Data processors

At present, the processors that process your data are the following:

1., that deals with the processing of data necessary for the shipping, delivery and return of the purchase products on our web site;
2. Others couriers that could be used for delivery and returns: UPS Srl, Fercam Spa, I-dika Spa, DHL Spa, TNT Spa, GLS;
3. Codencode snc for the processing of data for the management services and the maintenance of e-commerce platform and of web site server;
4. Payment partners ( PayPal, Banca Sella, Visa,Visa Electron, Mastercard, American Express, Wirecard and others payment partners that can be used by Fratelli Mazza from time to time) to process the data necessary to conclude the payment of the purchase products on the web site Fratelli Mazza;
5. 7Pixel S.r.l., in the person of pro tempore legal representative, is nominated data processor of the users (e-mail address) for the management of the requests for comments in the Trusted Program context of the web site


Your Rights

You are always entitled to have by Fratelli Mazza the confirmation of your personal data processing or not, even if not yet registered, and the communication of the data in intelligible form. You are also entitled to have by Fratelli Mazza information about the source of your personal data; the purposes and method of your personal data processing; the logic applied in the case of processing carried out with the aid of eletronic means; the details identifying the data controller and processors; the subjects or categories information of subjects to which personal data may be disclosed or who may be made aware of it as, for example, of data processors. All these information are contained in this Privacy Policy.

Furthermore, you are always entitled to have by Fratelli Mazza:
a) updating, correction, integration of your personal data;
b) cancellation, transformation into anonymous form or the blockage of your personal data processed in breach of the law, included the data whose conservation is not required in relation to the purposes for which the same has been collected or subsequently processed;
c) confirmation that the operations illustrated in the points a) and b) have been brought to the attention, even with reference to their contents, to those to whom the data has been communicated or divulged, except in the case in which said performance results as being impossible to achieve or would lead to the use of means that are clearly out of proportion in view of the right that is being protected.

However, you are entitled to object, in whole or in part:
a) for legitimate reasons, oppose the processing of your personal data, even if pertinent to the purpose of the data gathering;
b) to personal data processing concerning you to the purpose to send advertising material or direct marketing or to the fulfillment of market research or of market communication. You may freely exercise your rights at any time by sending a written request to Fratelli Mazza – to the mailing address or to the e-mail address - and we will reply promptly. In order to ensure that your Personal Data is always correct and up-to-date, relevant and complete, please report any modification thereof to the following email address

- Art. 130, comma 4, D. Lgs. 196/2003
We wish to inform you that the law regulating protection of personal data permits Fratelli Mazza – without any obligation to obtain your prior consent – to use your data for direct selling activities involving products similar to those you have already purchased, unless you refuse to allow such use of the e-mail address you communicate to us.

- Provision of Italian Privacy Authority dated June 19, 2008, on simplifications of formalities in relation to data processing for administrative and accounting purposes
We also wish to inform you that the Italian Privacy Authority's provision permits Fratelli Mazza to use your postal address for sending you - administrative and accounting documents - adverts about products similar to those you have already purchased, unless you refuse to allow such use of the postal address you communicate to us.


Our Privacy Policy in summary

The principles on which our privacy policy is based are the following:
1. to process the personal data exclusively for purposes and in accordance with the modalities indicated in the Information notice showed at the time of their collection;
2. to use the personal data for further purposes to those for which the data have been specifically granted only if there is the user's consent;
3. to disclose the data to third party companies only for purposes that are strictly necessary to provide the requested service and only where monitored by a data supervisor; not communicate, cede or transfer data to third parties for purposes exclusive to the third party unless the users have received prior warning and have granted their consent;
4. to answer requests of cancellation, modification and integration of the supplied data, opposition to the data processing in order to send commercial and advertising information;
5. to guarantee a correct and legal data management, protecting user privacy, and implementing appropriate measures for security and protection of the privacy, and integrity and availability of the data provided by users.


How and Why we process your personal data

Personal data processing is conducted mainly by means of information systems and electronic devices by Fratelli Mazza and other parties who, carefully selected for their reliability and competence, conduct operations that are essential in order to achieve the purposes strictly related to the use of the web site, of its services and of the products purchase through the web site (see below, ‘Parties who may process your personal data’). The specific purposes for which the data have been processed are summarized, from time to time, in the circular ex art. 13, D. Lgs. 196/2003, that is showed to the user at the moment of the personal data granted when you communicate your personal data.

In general, the data are processed to provide the following services available to our web site:
1. registration to the website to use its services;
2. subscription to specific services and more, such as our newsletter and other informative services about our business, creation of your WishList and its contents sharing, the invitation to your friends to enter in the Fratelli Mazza world;
3. choise of wine and product selections, fulfillment of orders and related activities;
4. management of your requests: technical, commercial, on the progress of your orders and requests for information in a broadly speaking;
5. contacting with the representatives of our services ( Purchasing Office, Customer Service, Web Marketing).

In the data processing that can be, directly or indirectly, to identify you, we respect the principle of strict necessity. For this reason we have set up the website in such a way as to reduce the use of your personal data to a minimum: therefore, your personal data is not processed when the purpose of the specific activity can be achieved by using anonymous data (such as marketing research made for improving our services) or by other methods that permit identification of the person involved only in cases of necessity or on the request of the authorities and police (such as for data regarding traffic and permanence time on the website, or your IP address).

In some cases, as clearly stated in the Information Report, the data may be submitted– prior your express permission – to processing aimed at creating profiles based on your preferences and purchases. It has the purpose to send you information regarding your needs and interests.

Except for the case specified at art. 130, paragraph 4, of Legislative Decree 196/2003 ( in which the data controller can use the data to send advertising e-mails about products and services, similar to those you have already purchased, unless you refuse your consent for such use), Fratelli Mazza may use your personal data to send you advertising about its products and services only if you grant your consent.

Your personal date will be communicated to third parties only with your express consent, except for the cases when such communication is obligatory by law or is required for purposes provided for by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes (for example, in reply to a request from police or the courts or other competent authorities) or in order to fulfil duties for the concluded contract with you, such as communicating your personal data to PayPal, Visa, Visa Electron, MasterCard, American Express and others payment partners for the payment of the purchased products. The payment management services allow Fratelli Mazza to process payment by credit card, bank transfer or other means. The data used for the payment are acquired directly from the payment service provider required, without to be deal with Fratelli Mazza. Some of these services could allow the planned sending of messages, as e-mail with attached invoices or payment notifications.

There are, however, instances of data processing for which the law established that your consent is not required: for example, we wish to inform you that Fratelli Mazza can process your personal data without your consent if this is necessary to comply with the provisions of the law or whenever this is necessary to fulfil the contractual obligations it may have entered into with you (for example, when you have bought products or have requested specific services through our web site).

Finally, we wish to inform you that your personal data will not be transferred abroad to countries that do not belong to the European Union that do not provide a sufficient level of privacy protection. If such a transfer should be necessary to provide you with the services or to conclude a contract with Fratelli Mazza for the purchase of products, we ensure that your personal data will not be transferred to countries that do not belong to the European Union and do not provide a sufficient level of privacy protection unless specific agreements are concluded by Fratelli Mazza with such parties, in accordance with applicable laws and regulations.

Fratelli Mazza may have access to third parties' Personal Data which was directly disclosed by its Users, for example when a User bought a product to be sent to a friend, when the user paying for the product is different from the recipient of the product, or when a User wishes to recommend to a friend a service of the website or about an offer for sale of a particular product.

In these circumstances, Fratelli Mazza will deliver the notice pursuant to art. 13 of Legislative Decree 196/2003 to the third party, when the personal data of the same is registered in its archives, it is however your own responsibility to obtain consent from this person before communicating his/her personal data to Fratelli Mazza and to inform him/her about this Privacy Policy, because you will be the sole person responsible for communication of information and data about third parties without their consent or in the event that such data be used in an illicit or improper way. We wish to inform you that the consent of these persons is not required when their data is communicated to Fratelli Mazza in order to conclude a contract with Fratelli Mazza in their favour.

Fratelli Mazza reserves the right to delate the accounts and all related data that contains illicit, detrimental contents of Fratelli Mazza image and/or its products or those of third parties, or in any case offensive contents or illegal, defamatory, pornographic, violent, or discriminatory content on account of race, sex, religious belief or sexual orientation.


Parties who may process your personal data

Fratelli Mazza has decided to make a use of third parties for the treatment of your personal data for certain activities. The third parties that conduct such operations have been carefully selected and are experienced, capable and trustworthy, and offer sufficient guarantees of the full compliance with applicable regulations concerning data processing, including the security profile of such data.

These third parties have therefore been appointed data supervisors, and they conduct their activities according to the instructions and under the control of Fratelli Mazza.We regularly check that our processors comply with our instructions and that they continue to provide sufficient guarantees regarding their full compliance with the provisions on personal data processing.

Your personal data is also processed by our representatives assigned to specific services; the categories of operators involved in these activities depend on the purposes for which the data was communicated and are always specified in the notice displayed when you communicate your personal data.



Our web site uses automatic data collection systems, they are not directly issued by the users, as the cookies. Cookie is a file memorized on the user's system; it does not contain comprehensible data but it allows to associete the user with the personal data which he has issued on the website and memorized on the server.

Only Fratelli Mazza deal with data collected by the cookie and only in anonymous and aggregate form to optimize their services and site in relation to the specific needs and preferences of their users. We have organised the cookies, for example, with regard to the browsing functions of the catalogue, of purchasing online products and of the provision of Fratelli Mazza services. Internet browser enables the removal of cookies after each session. Internet browser itself contains information on how to enable such erasure procedures. Consult it.

Accepting automatic data collection procedures and the use of cookies is necessary to utilise this website and its services, included product purchase. If you have activated cookie cancellation, Fratelli Mazza could not guarantee the full display of some web pages or the provision of certain services such as storage and display on the web pages of products selected during the process of online buying.


Security measure

We adopt security measures in order to minimize the risk of destruction or loss of data - even if accidental – to impede unauthorized access or treatment that is not in compliance with the purposes of collection as indicated in our Privacy Policy. However Fratelli Mazza can not guarantee its users that the measures adopted for the security of the site data transmission and information on the site, limit or exclude any risk of unauthorized access or dispersion of data through user devices: we advise you to ensure that your computer is equipped with appropriate software to protect data transmission on the network, both incoming and outgoing (such as up to date antivirus systems) and that your Internet service provider has also adopted adequate security measures to protect network data transmission (such as a firewall and antispamming filters).


Links to other web sites

Our web site includes links to other web sites that may have no relation to us. Fratelli Mazza does not control or monitoring operations of such web sites or their contents. Fratelli Mazza can not be held responsible for the content of these sites and the rules adopted by them with regard to your privacy and the processing of your personal data during your navigation operations.

Please, pay attention when you access these web sites through the links provided on our site and carefully read their terms and conditions of use and their privacy policies. Our Privacy Policy does not apply to the web sites of other companies. Our site provides links to these sites exclusively to facilitate the users in their research and navigation and to facilitate hypertextual links to other sites on the Internet.When Fratelli Mazza provide links to other web sites, we do not recommend the use of these web sites and do not provide any guarantees regarding their web content or the services and products supplied and sold by these web sites to internet Users.



If you wish to receive further information on how Fratelli Mazza process your Personal Data, please send an e-mail to

In order to discover your rights and be constantly informed on the regulations governing protection of people in processing of their personal data, please visit the website of the Authority Guaranteeing protection of personal data at


Applicable law

This Privacy Policy is regulated by Italian law and, in particular, by the code governing protection of personal data (Legislative Decree no. 196 dated 30 June 2003), which regulates treatment of personal data - including data stored abroad - effected by anyone who resides or has a business office in Italy.

The Code guarantees that the processing of personal data is performed in respect of the rights and fundamental freedom as well as dignity of the data subject, with particular reference to the confidentiality, the personal identity and the right to protect personal data.


Variations and updates of Fratelli Mazza Privacy Policy

Fratelli Mazza may modify or simply update this site Privacy Policy, in part or completely, even owing to variations of the laws and regulations that govern this matter and protect your rights. Variations and updates of the Privacy Policy will be notified to users e-mailas soon as they are introduced and will be binding as soon as published on the web site.

Therefore we invite you to visit this section often to read the most recent and updated version of this Privacy Policy.